Treatment of People of Determination at Baniyas Exchange:

At Baniyas Exchange, we are committed to fostering an inclusive and accessible environment for all individuals, including People of Determination, in alignment with the values and principles of the United Arab Emirates (UAE). We recognize the importance of ensuring that People of Determination are treated with the highest level of respect, dignity, and fairness in all interactions with our services.

We prioritize offering equal respect and consideration to People of Determination, providing attentive and dedicated service to ensure they feel valued at every touchpoint. Our Exchange is equipped with accessible services and facilities to ensure that People of Determination have fully access to our services without any barriers.

Understanding that the needs of the People of Determination vary, we are committed to providing the necessary assistance to guarantee their equal access to all services. We have designated trained personnel and a dedicated counter to specifically cater to their individual requirements.

We believe in continuous improvement, so all our employees undergo comprehensive training and awareness programs to enhance their understanding and empathy towards the needs of People of Determination. We aim to ensure all communication is considerate, accessible, and respects the preferences of each individual, creating an atmosphere of care and inclusiveness.