Contact us

If you experience any issues with our services, you can contact us through various channels.

Visit Our Branch
Unit No. GF8 & GF9, Baniyas Brands,
13 Al Za-ir Street, Baniyas East 8,
Abu Dhabi 24411, United Arab Emirates
P.O. Box 56699
Office Timing:
Sat - Thurs:
FROM 08:00 AM To 01:30 PM FROM 04:00 PM To 09:30 PM
Fri:
FROM 08:00 AM To 12:00 PM FROM 04:00 PM To 09:00 PM
Call us: +971 2 585 8581
Email us:
For general inquiries: info@baniyasexchange.com
For specific complaints: complaint@baniyasexchange.com

To help us resolve your issue quickly, please include these essential details in your complaint:

  1. Your mobile number
  2. A thorough explanation of the issue
  3. Any relevant transaction details, like reference numbers, date, and time (if applicable).
Write to us:

We value your business and deeply appreciate your feedback. Your input helps us not only understand how we’re doing but also identify ways to enhance our service to better meet your needs. Whether you have comments, inquiries, suggestions, or complaints, we’re here to listen. Simply fill out the form below to share your thoughts with us.